The AV Technology Leader
Audiovisual technology plays a crucial role for all types of organizations as they strive to improve the way they communicate. Well-designed AV technology systems make it possible to present high quality audio and video in any space that benefits from effective information sharing, whether you need to collaborate, educate, make decisions, monitor, notify, inspire, or entertain.
The AV Technology Leader
Every day, millions of people around the world are having their experiences enhanced by Extron products. Our advanced technologies create better looking images, higher quality sound, and systems that are easier to control and work more reliably. Our powerful asset management tools are helping technology professionals efficiently manage large numbers of audiovisual systems deployed throughout their enterprises and institutions.
Extron products are purpose-built to work together, creating core technologies for the enterprise that work seamlessly with your IT infrastructure. The breadth of the Extron product line provides system designers with the flexibility to select the optimal solution for each application. All of this is backed by our exceptional support, industry recognized technology training, and the Extron Satisfaction Guarantee.
Spaces for Extron Solutions
With a broad portfolio of products, Extron provides optimal technology solutions to fulfill your vision for virtually any application and venue. Scroll down to tour through the range of spaces where our technology is enhancing user experiences.
Core Technology for the Enterprise
AV Signal Processing
Control & Automation
Extron provides a full range of technologies that let you deploy fully integrated AV solutions across the enterprise. They are carefully engineered to provide best-in-class performance, high energy efficiency, and exceptional reliability. A high level of vertical integration means Extron is responsible for design, manufacturing, testing, and support. This ensures that each product is designed to integrate seamlessly with other products to create comprehensive AV system solutions that will last for years. A thoughtful, iterative product design process ensures that all products include features and capabilities that streamline the installation process and provide intuitive operation for all users.
Customers Count on Extron Every Day
Trust is the key to building strong business relationships. Over the years, AV professionals and end users around the world have entrusted us to help them solve their technology challenges. Here's what a few of them have said about working with us.
I consider Extron a partner, not a vendor. They support us. They provide valuable training. Sure, Extron products work well - as they must. And they're supportable, with rapid RMA turnaround. But most important to me is the respect and mutual trust built over many years.
Director, Instructional Technology/Desktop Services
Western Carolina University
Our 15 years of experience with Extron gave us confidence that their products were right for the Hill Library applications. No matter the circumstance, we know we can depend on Extron's support.
Ryan C. Hunter
North Carolina State University
"Why did we choose Extron equipment?" Because I wanted it to work. Extron is one of the very few companies where I have no problem spec'ing a brand-new product. They do their due diligence. Their boxes are quiet and small - and do their job.
UX Design Engineer, KONTEK
We chose to work with Extron because they embody our Mission and Values here at Twitch to empower communities to create together. We know through collaborative efforts with them that Extron is a community, truly working hard to create solutions that work for us.
Extron support is exceptional. You call them and there's always someone there who can help. They can pull up the records for the equipment that you have - by serial number - right off the bat.
Appalachian State University
Starting out as AV Technician over 20 years ago to the present day working in Higher Education, Extron has been a consistent reminder of quality in my field. Quality Products priced accordingly for any scale project. Professional craftsmanship with professional support. Customer Service that is phenomenal from basic questions to customized solutions that are always solved. Extron is Built to Last!
Johnston Community College
We've worked with Extron on many projects and have always had excellent results. Extron products, technologies and support are easy to work with and are the best in the business, making the whole experience a pleasure.
E1 Audiovisual Technologies
The quality, reliability, and sophistication of Extron's AV products, combined with their superior support, allowed us to deploy a solid and efficient yet stylish installation within our new headquarters in record time.
NVIDIA Network Business HQ
Knowledgeable, friendly support, solid reliability with long end-of-life product update cycles, and money-saving integrated solutions that pack interfacing, switching, amplification, and control into a single unit are key reasons why The Citadel has been an Extron school for a long time.
Mary Chapman Bates
CTS-D, Deputy Director of Multimedia Services
The Citadel, The Military College of South Carolina
If I ever need something, I just call. They have an engineer on the line to help you immediately, no matter when you call. That's what's so cool about Extron. They're all over the world. They're ready to help, anytime, anywhere.
We strive for simplicity, standardization, and reliability. That's one of the reasons that we use Extron for switching, distribution, and control. We select AV suppliers based on durability, functionality, and responsive technical support. Extron has always been awesome at all three.
University of Connecticut
Extron's cutting-edge AV over IP and control technology has allowed Euro Auctions a hassle-free event setup with a virtual plug and play solution that functions well with minimal interaction required from the Euro Auctions staff.
Global IT Manager, Euro Auctions
After two to three minutes of familiarization with the AV system, instructors say 'Wow, that's easy!'' The systems are now in daily use. I measure success by the total lack of calls for assistance. That says it all.
Pellissippi State Community College
We absolutely love the reliability of our Extron infrastructure. It's so nice to have every lecture happen for two years with almost no disruption from technology issues.
Idaho College of Osteopathic Medicine
Based on our long experience in the AV industry, we were confident proposing Extron products to NCSOFT for their international headquarters. We have been integrating Extron solutions for many years and have come to trust the quality and reliability of the products and the excellent support provided before, during, and even after the project is complete.
Kim Jin Kok
Extron always has the right product mix and provides excellent support, helping us with equipment or simply answering a question. From the earliest phase through system commissioning, Extron was by our side.
Loh Beng Choon
Control, Automation, and Management
From the smallest huddle room to the most demanding campus, government, or corporate environment, Extron AV control and automation solutions simplify operation, unify experiences, and satisfy customer needs for reliable, versatile AV control in every space. Behind the scenes, Extron products work quietly in racks, tucked under conference tables, or mounted behind displays - switching and distributing signals, while reliably enhancing your AV experiences, year after year. Within a room, thoughtful interface design practices ensure users can walk into any space and immediately get down to business by starting their meeting or presentation without AV getting in their way.
Extron automation systems, occupancy sensors, and Extron Room Scheduling prepare rooms by turning on lights, lowering shades, and powering up presentation systems. When your meeting is done, you can walk out of the room and know that the same automations work in reverse and even alert the maintenance crew that the room needs cleaning.
Whether you are responsible for five rooms or 5000, our GlobalViewer Enterprise provides all the tools needed for help desk troubleshooting, remote device management, and even support buying and allocation decisions based on room and device usage reports - all from the convenience of a mobile device or any web browser.
Professional AV Services
Extron is committed to ensuring that every AV system enabled by our technologies functions properly and fully meets design specifications and customer expectations. Our expert team of system design engineers, all of whom have decades of experience, are only a phone call or an email away. We're not satisfied until everyone with a vested interest in the success of the system is satisfied. To that end, we provide the most comprehensive system design assistance, post-installation commissioning services, and network technologies support in the industry.
System Design Services
Design assistance is a valuable, ongoing service that helps ensure your AV systems are optimized to your specific needs. It can start during the initial phase of a project, where a system specialist works with you to choose the specific Extron products for your system, but it doesn't stop there. Your design specialist works closely with you, long term, whenever you need AV system design help. Having a professional system designer as part of your AV resource team can streamline projects and provide peace of mind for today and tomorrow.
Our System Commissioning service provides comprehensive, post-installation analysis, testing, and verification to ensure your AV system is working exactly as it should be. Our system design engineers take a deep dive into system settings, optimizing dozens of audio, video, and control settings. They also run a point-to point physical analysis of your AV with every button pressed, every connection checked, and every signal path verified.
Network Support Group
Our Network Technologies Support Group brings together an unparalleled team of senior AV engineers that specialize in Enterprise IT Network Management. With certifications such as CCIE and CCNP from Cisco and other infrastructure vendors, our team is here to assist you from pre-sales conceptual design to post-sale commissioning, ensuring that your AV over IP deployment meets your every expectation.
Industry Leading Technology Training
Extron is the world's leading provider of training to the professional AV industry. We offer a broad variety of award-winning training and certification programs, including online instructor-led classes and on-demand training, as well as specialized workshops. We also host a vast library of learning resources, including tutorial videos, design guides, technical articles, and much more. With over 100,000 AV professionals trained worldwide, Extron has the expertise and resources to provide the knowledge and skills you need in today's competitive AV landscape.
Get the Training You Need When You Need It
Whether you are new to the industry or have decades of experience, Extron has developed instructor-led and self-paced training that delivers the technology training you need, when you need it. These programs provide the foundational knowledge to help you understand key technologies that will become part of your AV toolkit. Diving deeper, our AV system design exercises help you learn the advanced techniques to design the ideal solutions for the spaces that you encounter every day.
Certifications - Become a Recognized Industry Professional
Extron certifications provide advanced instruction in the design, installation, and optimization of AV systems with Extron products. Here you'll learn best practices for designing AV systems for a variety of spaces. You'll also learn how to install and optimize products for peak system performance across a wide range of applications.
Earn Certification Renewal Units to Propel your Career
When you successfully complete any Extron training, you will earn Industry Certification Renewal Units for AVIXA and/or BICSI. These CRUs can be earned through training courses, certifications, workshops, or through our Extron Publications Review Program.
Engineering Excellence and Innovation
Extron is committed to developing cutting edge technology that drives the industry forward, and our technical innovation has been recognized with over 100 patents. Engineering talent is critical to our success as an AV Technology leader, and we have over 1,000 engineers dedicated to the design, manufacture, and support of our products. Our R&D and testing departments occupy over 250,000 square feet, including state-of-the-art testing labs and we have a multi-million dollar budget for engineering and test equipment. These vast engineering resources enable us to develop and deploy the core technologies that improve the performance, efficiency and reliability of audiovisual systems.
Since we develop our technologies in-house, this affords us with an exceptional level of control over how our products work in the real world. We are able to continually refine the performance and features in response to user feedback. Our deep knowledge of the technologies in our products also enhances our ability to provide the highest level of support to meet the interoperability challenges of constantly evolving signal and display technologies.
Proven technologies for maintaining signal integrity, ensuring device compatibility, overcoming content protection issues, and delivering ultra-fast switching
Advanced Video Signal Processing
The Vector 4K scaling engine is specifically designed for critical-quality 4K imagery, with best in class image upscaling and downscaling
AV System Control
Powerful configurable and programmable control systems and global AV resource management software
Standards based streaming hardware and software and the patented PURE3® codec, a unique wavelet-based compression technology that provides low latency, visually lossless compression that maintains original source quality and native resolution.
Highly efficient Everlast™ power supplies and ENERGY STAR® qualified amplifiers
Patented Flat Field® speaker design, CDRS™ technology for exceptional audio quality, and ProDSP™ a powerful audio DSP platform
Extron’s Commitment to Support
Extron was built on the core value of professional integrity with the ultimate goal of complete customer satisfaction. This commitment, reflected in our three guiding principles of Service, Support, and Solutions, evolved into the Extron S3 corporate philosophy:
To provide the best customer experience possible. Our friendly and knowledgeable support team is always ready to assist with product or application questions, technical support, and system design advice. You can be confident that this highly trained team will provide you with any resources needed to support you and help simplify the task of system integration.
To help our customers keep pace with the latest technology and product developments through training and education. Extron places a high priority on the value of educating our customers, not just selling a product. We present a wide variety of training and educational programs throughout the world each year to broaden your AV knowledge and help you keep pace with new technologies and product developments.
To engineer and manufacture products that provide the highest level of performance, dependability, and value. No solution is complete without the right product. Our wide selection of innovative product solutions meets the needs of any application. Each product is engineered to provide the performance, dependability, and value that you can rely on to meet your highest expectations.
World Class Manufacturing and Quality Control
For 40 years, Extron has been a recognized leader in high-tech electronic manufacturing. We are committed to providing a superior product with world-class support. In order to exceed the expectations of our customers, we have made significant investments in the construction of our own world-class engineering and manufacturing facilities.
We maintain complete control of the manufacturing and component procurement process which enables us to ensure on-time delivery and adjust production capacity quickly. We have two advanced printed circuit board assembly plants with the latest in robotic pick and place systems for fast, high-volume production. With over 600,000 square feet of dedicated manufacturing facilities, we are able to quickly and effectively deliver quality products to markets worldwide.
When it comes to designing and manufacturing world-class AV solutions, we spare no expense to get it right. With our end-to-end supply chain management, state-of-the-art manufacturing processes, inspection technology, and testing platforms, as well as our closed loop quality management process, we can ensure our products meet the highest possible quality and performance standards for our customers.
ENERGY STAR Qualified
Our own internal standards of quality and extensive testing regime allow Extron to continually provide reliable, high-performance products to customers worldwide. In fact, we will only introduce a new product once it meets or exceeds the published specifications and fully complies with all applicable industry and government standards. Rather than rely on third-party testing, we have built our own accredited testing facilities, with advanced in-house labs and multiple testing chambers. This significant investment in time, materials, and personnel enables us to globally offer products with a reputation for high quality and uncompromised customer satisfaction.
Our state-of-the-art compliance labs enable Extron engineers and technicians to perform product testing against a full range of international compliance codes and government standards. Holding multiple testing accreditations for international standards, Extron is the only Pro AV manufacturer with the facilities and authorization to do this critical testing in-house. Products are tested for heat generation, fire resistance, EMI/RFI susceptibility and emissions, and efficient use of energy.
In addition to compliance testing, each Extron product goes through an exhaustive testing process during the engineering and manufacturing phases. Testing is conducted for performance verification, quality assurance, compatibility, reliability, functionality, shipping / packaging integrity, plus many additional tests that occur during the manufacturing process.
Secure by Design
Extron AV technology solutions serve the diverse needs of organizations around the world. As more and more customers specify networked AV systems, they are looking to us to provide solutions that are as secure as possible. Our extensive expertise and strategic approach to security help to ensure that Extron products meet customer expectations.
At Extron, security is never an afterthought. Our products are secure by design and we are steadfastly committed to making our hardware and software technologies the most secure in the industry. We focus on security in the same way we do other technologies, always pursuing improvement and innovation. Our approach is unique in that, unlike other manufacturers, security is built into our technologies, not just bolted on.
Our Approach to Security
We think about how to maximize product security every day. We actively monitor our products for security defects. We have internal procedures and policies for anticipating security issues and quickly responding to all known threats. We also conduct regular performance and compliance reviews for each product we manufacture. While different types of products may require different security strategies, we provide documentation and support to address the specific needs of the customer, helping them maintain the highest security standards and system integrity.
Our Commitment to Sustainability
ENERGY STAR Qualified
Extron Recycling Program
Power Supply Trade-Up Program
We are committed to designing products and programs that contribute to a more sustainable future. Our greatest impact on sustainability derives from the way we design products, making it easy for our customers all over the world to implement and manage AV systems for maximum efficiency.
Extron products are designed to be energy efficient, cool-running, while being exceptionally reliable with many years of trouble-free operation. Extron has led the industry with a range of energy efficient products. We were the very first manufacturer to introduce Energy Star qualified commercial audio amplifiers and now offer more than 25 energy efficient models.
Our AV system automation and asset management systems provide technology managers with powerful tools to minimize energy use even further by ensuring that room devices are on just when they are needed and provide diagnostics and control that help prevent a technician trip to the room.
Sustainable Product Design
XPA U 758 Power Amplifier
For a concrete example of how Extron designs products for sustainability, read this deep dive that explores the many ways our Energy Star Qualified eight channel audio amplifier enhances sustainable practices.
- Energy Star Qualified amplifier with highly efficient design - uses 20% less energy compared to other amplifiers
- Standby mode saves energy:
- Consumes less than 1 watt in standby mode
- Automatically goes into standby after 25 minutes of inactivity
- Fast wake from standby
- Convection cooled, fanless operation
- Doesn’t need rack fans
- Doesn’t require empty rack spaces above and below
- Minimizes need for additional HVAC cooling in equipment rooms
Market Leading Compact Size
- Eight 75 watt channels in a very compact space
- Requires less rack space - allowing for fewer/smaller equipment racks
- Minimizes packaging materials - smaller box size
- Smaller, lighter shipping package - requires fewer resources during delivery
With offices around the globe, Extron is able to provide dedicated, full-service support to customers worldwide. Extron's global presence means that we are here for you, wherever you are.View Extron Worldwide Office Locations
Extron Satisfaction Guarantee
As a leading manufacturer in the AV industry, we are committed to engineering and manufacturing our products to the highest standards of quality, performance, and value. From our advanced product design, manufacturing and quality control procedures to our friendly and knowledgeable support teams, our commitment to satisfy you is paramount. In every interaction with Extron, you can be confident you will receive our S3 commitment to Service, Support, and Solutions. For 40 years, our objective has been to ensure that every customer is completely satisfied with every purchase.
To underscore this commitment, we offer our Satisfaction Guarantee. This means we will work diligently to resolve any issue you have with your purchase until you are completely satisfied. Extron employees are prepared to do whatever it takes to make certain that the entire process of doing business with us is a positive and professionally rewarding experience for you.
I'm so confident in our ability to deliver on this pledge that I back it personally. If you are not satisfied with any part of your transaction with Extron, I want to know. Please contact me at firstname.lastname@example.org. I will personally address any unresolved customer issue. We greatly appreciate your business. It is our intent to keep you as a customer for life.
Andrew C. Edwards
Chairman of the Board